Privacy Policy

This Website Privacy Policy applies to the following websites, which are operated by Promontory Interfinancial Network, LLC (“Promontory Network”):,,,, and (the “Websites”). Promontory Network is committed to protecting the privacy of visitors to the Websites and others who may provide personally identifying information in connection with inquiries about the CDARS®, ICS®, IND®, or Bank Assetpoint® services or other Promontory Network services (all the foregoing, the “Services”).

Collection of Visitor Information – Public Area

If you visit the public areas of the Websites without requesting any information from Promontory Network, we do not collect any information that personally identifies you. We do collect and temporarily store information about the Internet connection, as well as the date and time of the visit. We use this information to learn about visits to the Websites, the information that is accessed, and the frequency of visits. We may also use it to assist us in resolving technical issues and for other purposes related to our business and the Services. We reserve the right to collect and use, for any lawful purpose, any data that does not personally identify you, including aggregate data and usage patterns.

If while visiting the public area of any of the Websites you request information from Promontory Network, or if you otherwise inquire about any of the Services, we may collect information you provide to us that allows us to respond to your request. You may choose to provide us with your name, email address, and/or other contact information (such as your mailing address and telephone number). If you do, we will use any personally identifying information you provide us solely in connection with handling and responding to your request. In no event will we sell or distribute such personally identifying information to third parties. We will, however, comply with any subpoena or lawful information request from a court or government agency.

Confidentiality and Security of Data – Members-Only Areas

If you are an authorized representative of a Participating Institution in the CDARS service or the ICS service and are accessing the Transaction & Reporting Portal (the “Portal”) through the secure, members-only area of the website, confidentiality and security are governed by the applicable Participating Institution Agreement between your institution and Promontory Network. Promontory Network is committed to protecting the confidentiality and security of information we collect through the Portal. We use a variety of security technologies and procedures to help protect personal information collected through the Portal from unauthorized access, use, or disclosure. When you access the Portal, a strongly encrypted session cookie is created and stored on your personal computer. Cookies are small files that save information about your visit. The encrypted cookie contains only your user ID and session information.

Notifications of Changes

We may change this Website Privacy Policy at any time. If we change the Website Privacy Policy, we will post the new Website Privacy Policy on the Websites through the Privacy Policy link.


We recognize the importance of protecting privacy, and we take our responsibility seriously. If you have any questions about the Website Privacy Policy, please send an email to

This document was last updated in January 2017. 

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